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Wireless Spend Optimization for a Home Healthcare Company

By
Matt Cauller
|
Dec 31, 2024
|
Payroll and Wireless Telecom

A home healthcare company with approximately 200 employees was experiencing inconsistencies in its wireless spend, leading to unexpected costs and budget overruns. The company's CFO engaged Mobilia Consulting to analyze the wireless expenses and ensure they received competitive rates.



Mobilia Consulting's primary objectives were to conduct a detailed analysis of the company's wireless spend, identify any inefficiencies, optimize their wireless plans, and provide ongoing customer support to eliminate the need to manage these issues internally. The comprehensive approach began with an in-depth review of all wireless invoices and contracts, revealing significant inconsistencies and unnecessary charges that inflated the company's costs.



Through detailed analysis, Mobilia Consulting identified areas for improvement, such as plan optimizations and removing unnecessary features and services. By meticulously examining usage patterns and aligning them with the most cost-effective plans, Mobilia could streamline the wireless spend without requiring direct negotiations with the vendor.



One of Mobilia Consulting's key value additions was the provision of ongoing customer support. This support ensured that the home healthcare company no longer needed to spend time dealing with its wireless telecom carrier, relieving the organization of approximately 25 hours per month. This not only freed up valuable internal resources but also ensured continuous monitoring and management of wireless expenses to maintain the optimized savings, providing a sense of reassurance.



The results of Mobilia Consulting's intervention were substantial. The company achieved an overall reduction of 61% in wireless spend. Significant cost savings were achieved by combining plan optimizations and eliminating unnecessary features and services. Mobilia's ongoing support ensured the sustainability of these savings and allowed the company to focus on its core operations without worrying about wireless expense management.



In conclusion, Mobilia Consulting enabled the home healthcare company to achieve significant cost savings and operational efficiencies. By leveraging detailed analysis to optimize wireless plans and providing ongoing customer support, the company is now better positioned to manage its wireless spend effectively. Through a meticulous review process, the company not only achieved immediate financial benefits but is also set up for sustainable financial health and efficiency in the future, instilling a sense of optimism.